This Privacy Policy explains how WoodArtDeal ("WoodArtDeal," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit woodartdeal.com, place an order, contact us, or use our services.
WoodArtDeal is the online store and brand operated by Jiangmen Wuyi Gusen Furniture Co., Ltd. We are responsible for orders placed on woodartdeal.com, including order fulfillment, customer service, shipping, returns, refunds, and warranty support.
By using our website, you acknowledge that you have read this Privacy Policy.
WoodArtDeal is the online store and brand operated by Jiangmen Wuyi Gusen Furniture Co., Ltd. We are responsible for orders placed on woodartdeal.com, including order fulfillment, customer service, shipping, returns, refunds, and warranty support.
By using our website, you acknowledge that you have read this Privacy Policy.
Information We Collect
We collect personal information as needed to operate our website, process orders, arrange delivery, provide customer support, handle returns and refunds, prevent fraud, comply with legal obligations, and improve our services.
1. Information You Provide
When you place an order, contact us, subscribe to communications, use live chat, request customer support, or submit a return, refund, delivery, damage, defect, or warranty claim, we may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order number and order details
- Return, exchange, cancellation, refund, or warranty request details
- Photos, videos, carrier notes, or supporting materials submitted for a claim
- Communications with our customer support team
2. Order and Payment Information
When you place an order, payment information is processed by the payment provider selected at checkout. Credit card payments are processed by our payment service provider, Oceanpayment. PayPal payments are processed through PayPal, including Venmo where available through PayPal. Venmo may only appear when it is supported by PayPal and available for the customer's device, browser, and location.
Payment providers may collect card, wallet, account, device, authentication, billing, and transaction information needed to authorize, process, verify, protect, refund, or dispute a payment.
WoodArtDeal does not store full credit card numbers or card security codes (CVV/CVC) on our own systems. We may receive limited payment-related information, such as payment method, payment status, transaction ID, card brand, masked card details, refund status, chargeback status, dispute status, and fraud or risk review results.
3. Device, Usage, and Cookie Information
When you visit our website, we and our service providers may collect information about your device and how you use the Site, including:
- IP address
- Browser type and version
- Device type
- Time zone
- Pages viewed
- Products viewed
- Referring pages
- Search terms
- Cart activity
- Interactions with our website, emails, or advertisements
- Cookie, analytics, and advertising identifiers
We collect this information through cookies, pixels, tags, log files, analytics tools, and similar technologies. This helps us load the website correctly, keep the website secure, remember preferences, analyze website performance, measure marketing effectiveness, and improve the customer experience.
1. Information You Provide
When you place an order, contact us, subscribe to communications, use live chat, request customer support, or submit a return, refund, delivery, damage, defect, or warranty claim, we may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order number and order details
- Return, exchange, cancellation, refund, or warranty request details
- Photos, videos, carrier notes, or supporting materials submitted for a claim
- Communications with our customer support team
2. Order and Payment Information
When you place an order, payment information is processed by the payment provider selected at checkout. Credit card payments are processed by our payment service provider, Oceanpayment. PayPal payments are processed through PayPal, including Venmo where available through PayPal. Venmo may only appear when it is supported by PayPal and available for the customer's device, browser, and location.
Payment providers may collect card, wallet, account, device, authentication, billing, and transaction information needed to authorize, process, verify, protect, refund, or dispute a payment.
WoodArtDeal does not store full credit card numbers or card security codes (CVV/CVC) on our own systems. We may receive limited payment-related information, such as payment method, payment status, transaction ID, card brand, masked card details, refund status, chargeback status, dispute status, and fraud or risk review results.
3. Device, Usage, and Cookie Information
When you visit our website, we and our service providers may collect information about your device and how you use the Site, including:
- IP address
- Browser type and version
- Device type
- Time zone
- Pages viewed
- Products viewed
- Referring pages
- Search terms
- Cart activity
- Interactions with our website, emails, or advertisements
- Cookie, analytics, and advertising identifiers
We collect this information through cookies, pixels, tags, log files, analytics tools, and similar technologies. This helps us load the website correctly, keep the website secure, remember preferences, analyze website performance, measure marketing effectiveness, and improve the customer experience.
How We Use Personal Information
We use personal information to:
- Operate, maintain, and improve our website
- Process and fulfill orders
- Process payments through payment service providers
- Arrange shipping, delivery, tracking, and address change requests
- Provide customer support
- Handle returns, exchanges, cancellations, refunds, and warranty claims
- Review damaged, defective, incorrect, lost, delayed, or incorrectly delivered order claims
- Prevent fraud, abuse, chargebacks, and unauthorized transactions
- Maintain accounting, tax, business, and legal records
- Send order, shipping, delivery, return, refund, support, policy, or legal notices
- Send marketing communications where permitted by law
- Analyze website usage and improve our products and services
- Comply with legal obligations and enforce our policies
- Operate, maintain, and improve our website
- Process and fulfill orders
- Process payments through payment service providers
- Arrange shipping, delivery, tracking, and address change requests
- Provide customer support
- Handle returns, exchanges, cancellations, refunds, and warranty claims
- Review damaged, defective, incorrect, lost, delayed, or incorrectly delivered order claims
- Prevent fraud, abuse, chargebacks, and unauthorized transactions
- Maintain accounting, tax, business, and legal records
- Send order, shipping, delivery, return, refund, support, policy, or legal notices
- Send marketing communications where permitted by law
- Analyze website usage and improve our products and services
- Comply with legal obligations and enforce our policies
Marketing and Analytics
We may use personal information, cookies, and similar technologies for analytics, advertising, and marketing purposes, where permitted by applicable law.
This may include showing relevant content or advertisements, measuring advertising performance, and understanding how customers use our website. Where consent is required by law, we will request consent before using personal information for these purposes.
You may opt out of promotional emails at any time by using the unsubscribe link in the message or by contacting us. Non-promotional messages related to your orders, delivery, returns, refunds, customer support, policy updates, or legal notices may still be sent.
This may include showing relevant content or advertisements, measuring advertising performance, and understanding how customers use our website. Where consent is required by law, we will request consent before using personal information for these purposes.
You may opt out of promotional emails at any time by using the unsubscribe link in the message or by contacting us. Non-promotional messages related to your orders, delivery, returns, refunds, customer support, policy updates, or legal notices may still be sent.
Cookies
Cookies are small files stored on your browser or device. We use cookies and similar technologies to:
- Enable website and checkout functionality
- Remember preferences
- Keep carts and sessions working properly
- Improve website security
- Analyze website traffic and performance
- Measure marketing effectiveness
- Show relevant content or advertisements
You can manage or disable cookies through your browser settings. Blocking cookies may affect some features of our website, including cart, checkout, account, or preference functions.
You may also manage advertising preferences through tools provided by advertising platforms, such as:
- Google Ads Settings: https://www.google.com/settings/ads/anonymous
- Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout
- Meta Ad Preferences: https://www.facebook.com/settings/?tab=ads
- Digital Advertising Alliance Opt-out: https://optout.aboutads.info
- Enable website and checkout functionality
- Remember preferences
- Keep carts and sessions working properly
- Improve website security
- Analyze website traffic and performance
- Measure marketing effectiveness
- Show relevant content or advertisements
You can manage or disable cookies through your browser settings. Blocking cookies may affect some features of our website, including cart, checkout, account, or preference functions.
You may also manage advertising preferences through tools provided by advertising platforms, such as:
- Google Ads Settings: https://www.google.com/settings/ads/anonymous
- Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout
- Meta Ad Preferences: https://www.facebook.com/settings/?tab=ads
- Digital Advertising Alliance Opt-out: https://optout.aboutads.info
How We Disclose Personal Information
We do not sell personal information for money.
We may disclose personal information as needed to operate our business and provide our services, including to:
- Shopify, which powers our online store
- Payment processors, including Oceanpayment and PayPal
- Fraud-prevention and risk-review providers
- Shipping carriers, freight forwarders, warehouses, return centers, and logistics partners
- Customer-support, email, live chat, and IT service providers
- Analytics and advertising partners
- Professional advisers, such as accounting, legal, or compliance providers
- Authorities, regulators, courts, or other parties where required by law or necessary to protect our rights
For advertising and analytics, we may share cookie, device, usage, or advertising identifier information with analytics and advertising partners as described in this Privacy Policy, subject to any opt-out rights required by applicable law.
We do not use or disclose sensitive personal information for purposes of inferring characteristics about you unless permitted or required by applicable law.
We may disclose personal information as needed to operate our business and provide our services, including to:
- Shopify, which powers our online store
- Payment processors, including Oceanpayment and PayPal
- Fraud-prevention and risk-review providers
- Shipping carriers, freight forwarders, warehouses, return centers, and logistics partners
- Customer-support, email, live chat, and IT service providers
- Analytics and advertising partners
- Professional advisers, such as accounting, legal, or compliance providers
- Authorities, regulators, courts, or other parties where required by law or necessary to protect our rights
For advertising and analytics, we may share cookie, device, usage, or advertising identifier information with analytics and advertising partners as described in this Privacy Policy, subject to any opt-out rights required by applicable law.
We do not use or disclose sensitive personal information for purposes of inferring characteristics about you unless permitted or required by applicable law.
Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, apps, or platforms. If you use a third-party service, your information may be handled according to that third party's privacy policy and terms.
We are not responsible for the privacy, security, or content practices of websites or services that we do not control.
We are not responsible for the privacy, security, or content practices of websites or services that we do not control.
Security
We use reasonable administrative, technical, and organizational measures to help protect personal information.
Our checkout uses SSL encryption to help protect information transmitted during checkout. Payment details are processed by third-party payment providers. WoodArtDeal does not store full credit card numbers or CVV/CVC codes on our own systems.
No method of transmission or storage is completely secure. We recommend that you avoid sending sensitive or confidential information through insecure channels.
Our checkout uses SSL encryption to help protect information transmitted during checkout. Payment details are processed by third-party payment providers. WoodArtDeal does not store full credit card numbers or CVV/CVC codes on our own systems.
No method of transmission or storage is completely secure. We recommend that you avoid sending sensitive or confidential information through insecure channels.
Retention
We retain personal information for as long as reasonably necessary to provide services, complete orders, arrange shipping, handle returns, refunds, warranty claims, customer support, fraud prevention, chargebacks, disputes, accounting, tax, legal compliance, and enforcement of our policies.
The retention period may vary depending on the type of information, the purpose of processing, and applicable legal or business requirements.
The retention period may vary depending on the type of information, the purpose of processing, and applicable legal or business requirements.
Your Privacy Rights
Depending on where you live and subject to applicable law, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to legal and business exceptions
- Request a copy of your personal information
- Request restriction of certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Appeal a decision where applicable law provides such a right
We may need to verify your identity before responding to a request. We will respond within the time required by applicable law.
We may retain certain information where necessary to complete orders, provide customer support, process returns or refunds, handle warranty or delivery claims, prevent fraud, resolve disputes, process chargebacks, comply with tax, accounting, legal, or regulatory obligations, or enforce our policies.
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to legal and business exceptions
- Request a copy of your personal information
- Request restriction of certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Appeal a decision where applicable law provides such a right
We may need to verify your identity before responding to a request. We will respond within the time required by applicable law.
We may retain certain information where necessary to complete orders, provide customer support, process returns or refunds, handle warranty or delivery claims, prevent fraud, resolve disputes, process chargebacks, comply with tax, accounting, legal, or regulatory obligations, or enforce our policies.
Children's Data
Our website and services are not intended for children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to delete it where required by law.
International Users
WoodArtDeal is operated from China and serves customers in the United States. We and our service providers may process personal information in China, the United States, or other countries where our service providers, logistics partners, payment providers, technology providers, or customer support providers operate.
These countries may have data protection laws different from those in your place of residence. Where required by applicable law, we use appropriate safeguards for cross-border transfers of personal information.
These countries may have data protection laws different from those in your place of residence. Where required by applicable law, we use appropriate safeguards for cross-border transfers of personal information.
Do Not Track
Some browsers may send "Do Not Track" signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to them in a uniform way. You can manage cookies and advertising preferences through your browser settings and the opt-out tools described in this Privacy Policy.
Complaints
If you have a question or complaint about how we handle personal information, please contact us using the information below. If you are not satisfied with our response, you may have the right to contact a local data protection authority, depending on where you live.
Contact
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
WoodArtDeal, Jiangmen Wuyi Gusen Furniture Co., Ltd.
Email: help@woodartdeal.com
Phone: +86 190 6508 0691
Address: Room 201, 2nd Floor, Building 1, No. 76, Haitanwei, Tangxia Town, Pengjiang District, Jiangmen, Guangdong, China 529085
WoodArtDeal, Jiangmen Wuyi Gusen Furniture Co., Ltd.
Email: help@woodartdeal.com
Phone: +86 190 6508 0691
Address: Room 201, 2nd Floor, Building 1, No. 76, Haitanwei, Tangxia Town, Pengjiang District, Jiangmen, Guangdong, China 529085
Support Hours
Monday to Friday, 9:30 AM - 6:30 PM (GMT+8)
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or operational needs. When we update this Privacy Policy, we will post the revised version on our website and update the "Last Updated" date.
Last Updated: 29, June 2026