Service Process
If you need warranty, please contact our service center. All of our technicians possess a wealth of knowledge. They have direct access to production models and can do some basic troubleshooting over the phone to resolve many issues.

If a technician quickly determines that your issue needs to be resolved, we will provide you directly with any parts required for operation. The average processing time from first contact to factory reset of a device is approximately 7 days.

At WOODARTDEAL, it's our job to make sure your product breakage is never the reason you love life. Therefore, we place great emphasis on using durable components to manufacture high-quality furniture items. Our manufacturing process focuses on manufacturing quality. Before packaging, we test every link of the production line to reduce unboxing defects for your home use. We will not reduce production in order to save costs, because we believe in the integrity of the brand, we will pay attention to the after-sales and pre-sales situation.

When you buy from WOODARTDEAL, you do more than just buy the product. You are interacting with loved ones for yourself. Purchasing furniture items for your family promises to improve your life. You need home furnishings that live up to your commitment and stay with you for the long haul.

That's why all of our equipment comes with a genuine 1 year warranty. All our guarantees to our customers are free of charge. You can be behind the product without paying additional company fees. The word life should adequately represent life. All of our lifetime warranties are underwritten and backed by leading insurance companies to ensure that no matter what happens in the future, you can guarantee your warranty.

Be sure to read the details in the warranty terms. Many companies offer warranties, but they only cover what they consider "manufacturing defects". What is the point of coverage if not the actual use of the product? WOODARTDEAL is one of the few companies that offers true "wear and tear" coverage. If you need to replace the product, wear it only in normal use, without penalty. You won't find any similar exclusions in our manual. So, to take your sport to the next level, we've got you covered!

This rarely happens if the local technician decides that the equipment cannot be repaired in the field and is still under warranty. Even if you are still within the warranty period, we will bear 100% of the repair cost and use it for the next repair. At maintenance level, you will never open your wallet.


Phone: +86 153 3870 2919

Store address: Room 522, Building C, Huafeng International Robot Industrial Park, Hangcheng Avenue, Nanchang Community, Xixiang Street, Baoan District, Shenzhen